PT United Tractors Tbk

Introduction
United Tractors Group is a primary supplier of heavy equipment and related services in Indonesia with total assets exceeds Rp 5.58 trillion at end of 2000. As a major distributor of heavy equipment in Indonesia, PT United Tractors Tbk (UT) has significant market share in manufacturing, mining and exports industry. Among UT's objectives are: to achieve a long-term sustainable growth, to be an asset to the country, to provide the best services to customers, to respect the individuals, to commit itself to teamwork, and finally to constantly striving for excellence.

UT was established on October 13th, 1972 initially named PT Astra Motor Works, with PT Astra International Tbk as the majority shareholder. Later on, the name was changed to PT United Tractors. Since then, UT was involved mainly in the distribution of the worldwide known Komatsu heavy equipment products from Komatsu Ltd, Japan as the sole distributor in Indonesia.

In 1970, UT has expanded its business into manufacturing and engineering, with its basic location at Jalan Raya Bekasi km. 22, Cakung, Jakarta Timur. Aim to expand into services and product support, in 1981 UT also established several Affiliated Company (Affco).

Construction Machinery is UT's main business as the sole distributor of Komatsu construction machinery and mining equipment with qualified total support. This business also involved in selling other well known heavy equipment, such as Nissan Diesel heavy duty truck, Kenworth truck, Bomag vibratory roller, Timberjack forestry equipment, Patria-Komatsu forklift, Komatsu generating set and Tadano crane, for mining, construction, forestry, agro and industry sectors. This division is supported by branches, representative offices and supporting offices for job sites throughout Indonesia, and a distribution office in Singapore. The vision is to be a World Class Heavy Equipment Distributor through Partnering with Product and Product Support, that enable Customers to achieve the Lowest Life Time Cost per Total Output. Accordingly, our main theme in 2001 is to be a World Class Service Provider.

Unit: Standard, Buy Back, Trade-In (Komatsu), Credit Facility, Optimum Fleet Recommendation & FS.
Service: Credit Facility, Standard Service Warranty, Special Service Warranty, Maintenance Contract, Full Maintenance Contract, Free Engine Inspection Program, Equipment Exchange Program, Lubricant Analysis Program, Free Training (Non Delivery), Komatsu Engineering Stay, Regular Visit, Maintenance Software Program, Site Service Support, Free Mechanic/ Operator Transfer, On Time Delivery Service.
Parts: Credit Facility, Two Days Service, Parts Consultation, Buying Parts in Advance, Parts Consignment, Tool Package for Keep (Special Price/ Free), One Day Service, Lead-Time Guarantee, Parts & Service Overhaul Package, 471, Undercarriage Inspection Program.
Promotions: Seminar, Industry Exhibition, Demonstration/ Unit Display, Special Event Gathering, Direct Mail, Printed Material, Giveaways, Managing Surprise Program.
Communication: V-SAT, On-line System.

All of parts and service support provided by UT is called the Total Service, aims to realize the company's commitment to its customers to achieve the lowest life time cost per total output. Education and training is also provided to fulfill customer needs for operator, mechanic, site manager and parts officer. This service can be given in project site and/ or in one of UT's four training centers: Jakarta (to cover Java and Pontianak area), Pekanbaru (for West Indonesia), Samarinda (for Central Indonesia) and Ujung Pandang (for East Indonesia).

Construction Machinery also includes the business of PT United Tractors Pandu Engineering (UTE) and PT Pandu Dayatama Patria (PDP), both contributed to almost 10% of the total consolidated revenue of UT Group in year 2000. Another subsidiaries and affiliated companies in this division are PT Komatsu Indonesia Tbk (KI), Komatsu Remanufacturing Asia (KRA), Sunray Pte. Ltd, UT Heavy Industry Pte. Ltd and United Ostermeyer Engineering.

With these competitive advantages, UT is ready to enter the global market of heavy industry. In year 2000, UT has achieved 46% of the domestic market share of heavy equipment sales in Indonesia, well above the 25,6% maintained by its closest competitor.

This division is represented by PT Pamapersada Nusantara (Pama) which was established in 1989 and 100% owned by UT. Pama is one of the largest and most acknowledged mining contractor in Indonesia, currently engaged in the exploration of 6 coal mining and 1 gold mining.

In mid 2000, Pama began the new Petangis project under contract with Broken Hill Propietary (BHP) in East Kalimantan, as well as other contract with Kadya Caraka Mulya (KCM) in Banarbaru, South kalimantan. At the end of 2000, Pama was awarded the Sangatta project by Kaltim Prima Coal (KPC). These new contracts are evidence of trust given to Pama from mining operators.